Design, CX, and business together
I'm Fabio Calzavara, with over 12 years of executive leadership experience. As a former partner at a global consultancy and with a portfolio featuring Forbes Global 2000 companies, I've advised C-level executives and board members, leading impactful innovation and business initiatives.
Throughout my career, I've specialized in building and leading high-performance teams, scaling design and innovation processes, fostering strategic partnerships, and crafting comprehensive digital transformation strategies. My track record demonstrates a consistent focus on driving tangible business results while delivering exceptional user experiences.
I am proficient in three languages and have held executive roles at LATAM's latest unicorn and its largest healthcare company. Additionally, I am an educator, musician, and executive trainer.
Some companies I've worked with:
How I've driven results
Generated USD 3.7 million by establishing an innovation area for Hapvida by leading seven diverse projects from strategy development to implementation;
Led the design team at Nuvemshop in several product updates and two new features launch, contributing to the generation of USD 20 million in Gross Merchandise Value (GMV) per year;
Built a USD 3 million account by successfully resolving a critical project and leading five others as Innovation Manager at MJV Innovation;
Directly supervised over 30 individual contributors, guiding many into their advancement to roles such as design managers, senior staff designers, and design leads;
Doubled the design pace at Nuvemshop by reorganizing the team and work processes;
Led Hapvida's media exposure and established Investor Relations connections with the Brazilian market through open innovation initiatives.
Timeline
VRD Research
2015 - 2018
VRD is an international and award-winning innovation consultancy. In 2015, I was invited to become a partner, responsible for all Brazilian office operations and project leadership.
Nuvemshop
2021 - 2023
After the pandemic, the e-commerce industry faced an unprecedented boom. In the midst of exponential growth, Nuvemshop invited me to lead the design of the company's Core Product.
Hapvida NotreDame Intermédica
2018 - 2021
Following the recent IPO, the largest healthcare company in Brazil presented me with the challenge to create and lead a new Innovation and Design department.
INSITUM
(now Accenture Song)
2018
INSITUM was a global consultancy spetialized in understanding latin american consumer behaviour and creating innovative products and services. I was Innovation Manager and Project Leader.
MJV Innovation
2015 - 2018
